First off, thank you for finding us. We hope you fall in love with our pipes, pipe tobacco, cigars, Dunhill & ST Dupont products. We strive to develop a lasting relationship with our customers. We would love to earn your business and prove to you what makes us the oldest tobacco store in Tennessee.

Shipping Information:

All our products are shipped USPS. UPS does not ship tobacco products. If you would like to make other arrangements please contact us. Orders placed by 2:PM CST will be processed and shipped that day. Orders placed after 2:PM will be processed and shipped the following business day.

Enter information about how long it takes for orders to be filled from your store. Use a conservative estimate so you set buyer expectations accordingly.

Refund, Returns and Cancellation Policies:

We will accept return of any of our products are damaged in shipping within a 30 day period.

Contact us via email (sales@310pipe.com), call or fax us. Be sure to include identification of the item you purchased, date, and reason for return.

Please note that we do not cover the cost of return shipping and you bear the risk of any damage or loss prior to our receipt of the returned item.

Our Commitment To Your Privacy

Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

What Information Is Collected:

As part of the order process, the following information is collected from shoppers:

Name Shipping/Billing Address Email address Phone number Credit/Debit Card Information [Add any additional data here]

How That Information Is Used:

Our servers protect your information, once received, with the use of advanced encryption and firewall technology. We take reasonable and industry-standard precautions to ensure that your personal information, including credit card data, is safe within our system. All credit card numbers are encrypted in communications when your order is placed using 128 bit encryption. They are only decrypted after they reach our server computer. They are not held in clear text on any web site. Moreover, all credit card transactions and order fulfillments are handled by reputable third-party banking and distribution institutions, who are under strict obligations to take precautions to maintain all personal information private.

Cookies are used on our website. The cookies are used only to keep track of the contents of your shopping cart once you have selected an item and to track your use of our site. This enables us to check-out your orders and to track user viewing in order to better serve you and provide more helpful and beneficial services and product offerings. We do not extract any individual-specific information from your computer, unless you choose to voluntarily communicate the information to us.

NOTE TO MERCHANTS: Your privacy policy has legal implications as well as implications for your business. Please research what assurances you want to make to buyers and ensure that your states policy matches with your business practices.